Our support and success team is made up of friendly, empathetic Unstackers here to help everyone succeed in their Unstack journey!
Are M-F 9 AM - 6 PM EDT, we abide these hours, our Unstackers get to keep their weekends theirs. So, if you've got any projects coming up which might require a hand, contact us during the week so we can get you all set before the weekend hits and we go on to refreshing.
Includes technical support, strategy for going live, optimization tips, and general success help. As for the free forever plan, we do limit that to technical support in order to best serve our large community of paying Unstackers.
We have a large selection of help documentation including searchable FAQs! Over 80% of inquiries are already answered on help.unstack.com.
Once you've read the docs and couldn't find what you're looking for, feel free to shoot us a friendly message (we're humans too): help@unstack.com and if you're within office hours, get ready for a quick, emoji-filled response!